Batsanis Privacy Collection Statement

This Privacy Collection Statement relates to personal information collected by Batsanis Pty Ltd and its related entities (Batsanis).

Collecting your information

Where it is practical to do so we will collect personal information directly from you, however this may not always be the case. Where information is collected from a third party, it is the third party’s responsibility to notify you about the disclosure of your personal information to us.

The purpose of collection

We collect personal information which is necessary for the purposes of carrying out our functions and activities as a manufacturer and retailer of men’s footwear, menswear and accessories. These activities may include the following:

  • establishing your membership as an Batsanis member;
  • processing your refunds, returns or exchanges;
  • creating and managing your customer account, including orders and payments;
  • processing and delivering products to you;
  • promoting and marketing our products to you (direct marketing materials);
  • sending updates and ongoing information regarding our products and activities to you;
  • managing and resolving queries and complaints;
  • conducting research to improve products or services;
  • managing our website to personalise and customise your experiences online;
  • providing you with third party information and offers in which we believe you may be
  • any other use required or permitted by law; or
  • any other purpose communicated to you at the time that the personal information
    was collected or for which you provided your consent.
    We may use your personal information for a secondary purpose if that secondary purpose is related to the purposes listed in this section, if we have your consent or if otherwise provided for under thePrivacy Act 1988.
    You may opt out of receiving direct marketing materials by contacting us in any of the ways specified in the direct marketing materials or as set out below under Contact Us.
    What happens if we cannot collect your personal information?
    If we are unable to collect personal information from you, we may not be able to undertake certain activities for you such as providing you with requested information, products, services, refunds, returns or exchange.

Disclosure of your personal information

We engage a number of third party service providers to assist us in providing products and services. We may disclose personal information to these service providers, which may include a website administrator, mail houses, research companies, information technology providers, legal advisors and auditors. When disclosing personal information to third party service providers we will seek to ensure that they comply with the Privacy Act 1988. We may also disclose personal information to Government bodies, or other entities as required by law.

Cross-border disclosure

Some services provided by our third party service providers may require disclosure of personal information outside of Australia, including United States and EU.

We take reasonable steps to ensure that the overseas recipients of personal information are subject to appropriate contractual obligations to safeguard and protect your personal information and comply with applicable privacy obligations.

Our Privacy Policy

Our Privacy Policy is available free of charge at Our Privacy Policy further explains how we collect, use and disclose personal information and how you can access, correct or complain about the handling of your personal information.