Customer service policy

Batsanis Online is committed to delivering exceptional customer service and quality products. We endeavor to ensure all products listed on our website are currently in stock and pricing is true and correct.

Standard delivery time frames are between 2-10 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a back-order or a full refund.